Reviewed by William F. for Jeff ShookRock Hill, SC
Jeff and his staff kept me informed of any and all status updates. From start to finish the process was quite efficient. Still can't believe we closed so fast. Thank you Jeff.
Reviewed by Valerie R. for Whitney OertelSuffolk, VA
Whitney and Cheryl were very professional and delightful to work with. They made everything go so smoothly. Thank you both for an excellent experience!
Reviewed by Mustafa A. for Roberta HammelWilliamsburg, VA
We were kept informed about every step and Roberta tried to find the best plan for us.
Reviewed by Wayne B. for Abby ChenaultHanover, VA
Abby Rocks! Always available when needed. Took complete ownership of the process and delivered results which allowed us to close swiftly. Outstanding Customer Service!
Reviewed by Beth G. for Steven BoyceLa Plata, MD
Steven was wonderful from start to finish. I had not navigated the purchase of a home in 25 years. Steven was able to guide me gently and smoothly through the entire process without a hiccup. I am so thankful for his skill and professionalism and will certainly recommend Steven to anyone seeking a home loan.
Reviewed by Michael P. for David GroomBaltimore, MD
Everything was clearly defined and understandable.
Reviewed by Michael J. for Sherman DrydenWelcome, MD
Sherman was amazing! Settlement was moved 3 times for our house, and Sherman helped to keep me sane during that time.
Reviewed by Patrice K. for Sanj BangaRichmond, VA
Sanj walked us through the entire process and made it easy. Great customer service, prompt and thorough responses.
Reviewed by Elaine E. for John FrankosChesapeake, VA
Reviewed by Soulath P. for Karyn CarrollCharlotte, NC
Karyn went above and beyond for us throughout the stressful loan process. I highly recommend her to anyone looking to buy a new home.
Reviewed by Brian K. for Kip PainterGlen Allen, VA
Great service. Everything was ready and approved well before our closing date.
Reviewed by Sandra M. for Brandon WattsMonroe, NC
Most of the communications were with my husband however we discussed frequently the conversations they had and we both appreciated the sound financial advice he gave us and what stood out most was his honesty and genuine concern for us going through a process that we were unfamiliar with. Thank you Brandon!!
Reviewed by Kyle F. for Monica AtkinsLa Plata, MD
She helped make the process easy and fluitent
Reviewed by VICTORIA T. for Chace CooperChesapeake, VA
He was accessible at all times; his knowledge of his job was extraordinarily high; his politeness, and overall professionalism raise him to a level that others would have a difficult time beating.
Reviewed by Ryan W. for Cheryl BrightKill Devil Hills, NC
Cheryl was very helpful though the entire process and was very accessible even on her days off from work when we had questions. Very pleased with the experience and would recommend Cheryl and Towne Bank to anyone.
Reviewed by Robert C. for Arthur OhrAnnandale, VA
Arthur was always available and was remarkably fast in getting our loan through. I needed a signature from a older family member that lived out of town and he actually made a trip visit and walk him through. You don’t see that kind of service with others. Top notch and I know I made the best decision with choosing Arthur.
Reviewed by Scott J. for Steven ZechmanHUMMELSTOWN, PA
Everything went smooth without any problems! Fairly easy transaction.
Reviewed by Ronchelle R. for Mary WhiteSouth Chesterfield, VA
How quickly you respond and how you're always reachable to answer questions was great! Plus have great advice and is a sweetheart!
Reviewed by BOBBIE J. for Bill CoyneYork, PA
Bill was very patient and friendly! He answered all my questions thoroughly and spoke in terms I would understand. He took the time to make sure I understood what was happening and what was to come next. Bill went above and beyond to make me feel comfortable and confident in my home buying and loan process!
Reviewed by Justin L. for Jim BaldasareNewport News, VA
Jim was available anytime I had a question, and he made the entire process easy to understand. He's very relatable and took great care of us!
Reviewed by PHILLIP R. for Courtland ParnellWakefield, VA
Communication was very good, always knew what was going on throughout the entire process.
Reviewed by Ruth E. for Christopher DonavinAnnapolis, MD
Chris was always available for us.
Reviewed by John S. for Dana DudleySmithsburg, MD
Friendly, communicative and open about the material we reviewed.
Reviewed by DONALD K. for Sherry ReidVirginia Beach, VA
If I had any questions she would always be happy to answer them if she could and if she didn’t know she would find out the answer and get back to me.
There are currently no testimonials available.