Reviewed by MICHAEL L. for Ray ShanahanWaxhaw, NC
Great customer communication
Reviewed by Jacob E. for Nancy RosenfeldCharlotte, NC
Nancy was extremely helpful throughout the loan origination process for our new house! She was in constant communication and effectively answered questions we had as first-time homebuyers. We would definitely recommend Nancy - two thumbs up!
Reviewed by Kirstie G. for Anne CatoGreenville, NC
Anne walked us through every step with patience and expertise. We don’t know what we would have done without her!
Reviewed by Louis F. for Whitney OertelColington, NC
Ms. Oertel was a pleasure to work with! She was very professional, communicative, and made the process very pleasant. I truly enjoyed working with Ms. Oertel and Towne Mortgage.
Reviewed by Jose M. for Claudia GutierrezBessemer City, NC
Claudia was excellent from the moment we met, a total professional and clearly knowledgeable in what she does in helping us through all the steps needed to help reach our goal, really makes you feel like family and not just another client.
Reviewed by CANDACE S. for Skip TempletonVirginia Beach, VA
Skip was absolutely amazing! I cannot day enough wonderful things about Skip and his team. Skip provides best in class service throughout our entire process and made this new exciting adventure for our family a breeze!
Reviewed by Amy E. for Bernie TrevillianCorolla, NC
Bernie’s knowledge advice and responsiveness to our questions made our mortgage application process proceed quickly and smoothly. We were very pleased with his level of service.
Reviewed by Jeffrey D. for Will PopeVirginia Beach, VA
Will made it easy.
Reviewed by Matthew G. for Anne CatoGreenville, NC
Anne was great to work with! She kept us informed and helped us through every step of our loan process.
Reviewed by DEAN M. for Ray ShanahanLancaster, SC
Every part of this transaction went quick and easy. Was done in a short period of time and communication was spot on. Thanks for everything!!!
Reviewed by Katherine W. for John PressleyBrookeville, MD
John explained the financing process, presented me options based on my situation, launched and completed the necessary paperwork, and always kept me updated. He was flexible, humorous, and attentive to getting this mortgage done. I couldn't have asked for more -- and I was asking a lot, as the house of my dreams came on market when my previous mortgage banker was out of the country. I came to John with "urgent" in my voice! He handled the transaction quickly and thoroughly. Thanks!
Reviewed by Francis O. for Jerry GarnerGEORGETOWN, SC
Jerry handled the process both professionally and in a timely manner.. The only concern I have is not with Jerry but the Appraisal results. I fully disagreed with the final value of home and property. The two different appraisals varied from $ 311,000.00 down to $ 235,000.00 is a large difference.
Reviewed by Brandon V. for Christopher CoyFayetteville, NC
Christopher and his team are awesome! Instead of just throwing a bunch of paperwork at me to sign and pushing me out the door, they educated and kept me in the loop through the entire process. Everyone was super nice and friendly. I never felt like they didn’t know what they were doing! I would definitely recommend this team to everyone looking to purchase a home! If you don’t know where to start in your home buying process, start with TowneBank Mortgage!
Reviewed by James E. for Debbie RobbinsGloucester, VA
Everything was great! The information, the communication, an all around pleasant experience!
Reviewed by Randall L. for Bernie TrevillianCorolla, NC
We have used Bernie's team to purchase an investment property in 2015 and then again in 2019 and had nothing be a professional, yet personal experience. Rates, fees, advice and closing was top notch. We will certainly use Bernie's team for our next investment property purchase
Reviewed by Cameron H. for Mike HallGlen Allen, VA
Helpful throughout the whole process. Made buying my first home less intimidating.
Reviewed by Kimberly H. for Roberta HammelHayes, VA
Roberta was very helpful and always attentive but it would have helped to have had more info of what to expect and what paperwork/information to get together during the house hunting, prior to making an offer. It felt very difficult getting paperwork together with with such short notice.
Reviewed by Charles W. for Will PopeNewport News, VA
Will’s exceptional respectfulness, patience, teamwork with his colleagues and 25 years of experience offers only the best qualities to his clients. His can do, anytime attitude to include after hours or weekends is commendatory and distinguishes Will as the best in his profession for extreme competency and excrptional customer service!
Reviewed by BryanGulcin for Tom HalfpapWorking with Tom was very smooth from the initial contact all the way through our closing. What made the whole process easy was his clarity and succinct answers in helping us better understand what was needed from us to make the transaction occur without any issue. Tom was available even on days he wasn’t in the office. If you’re looking for a great lender, look no further. Tom will provide great service!
Reviewed by Saraswati KC for Donna HubbardClarksburg, MD
The experience was great to have a reliable helper. This helped as I was a first time buyer and Donna made it a smooth and easy process.
Reviewed by Sara H. for Renee BevanSeaford, VA
Renee was amazing thru the entire process, without her I don't think we would've made it to closing. She's informative, understands the process and has a great attitude that made a stressful process easy.
Reviewed by Jamis M. for Sam GailbreathWashington, DC
Sam got us an incredible intrest rate and made the entire process relatively easy.
Reviewed by ADRIAN R. for Kelly NanceVirginia Beach, VA
Reviewed by Danny R. for Jill WilliamsPort Tobacco, MD
would answer my questions when emailed or called and would talk on weekends or in evenings.
There are currently no testimonials available.